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How is my Poppy’s Picnic order delivered?

Your fresh, raw dog food order will arrive safely packaged within a polystyrene-lined insulated courier box which is designed to protect the contents and maintain the product at the correct low temperature. 

The food will be delivered by our dedicated courier. Our polystyrene-lined boxes are designed to keep the food cold in transit and stay frozen for up to 48-hours. Magic! Don't worry, if the food arrives cold but not completely frozen - it is still safe to freeze.

When your order arrives, simply pop them into the freezer and defrost the packs as and when you need them.

Order before 12pm (from Monday to Thursday) and it will be with you the next day. Orders placed on a Friday, weekend or Bank Holiday will be dispatched on the next working day.

Our courier does charge extra for remote parts of Scotland, Borders, Highlands and the Isles. 

We are always looking to improve on this so please call 01380 716 599 or email us at if you have any questions.