Can Poppy's Picnic raw food be re-frozen once fully defrosted?
When you have fully defrosted the food it cannot be refrozen. Once defrosted it will keep for 3 days in your fridge.
Your food will arrive frozen in our specially designed boxes which will keep it cold for up to 48 hours.
When your order arrives, simply pop it in the freezer and then defrost the packs as you need them. Our boxes are designed to keep the food transit and if the food arrives cold but not frozen it’s still safe to freeze.
However, if you fully defrost the packs at home to be used you cannot refreeze it. Once defrosted for use it will keep for 3 days in your fridge.