Can I choose the delivery time?
I'm afraid we don't have this option on delivery at the moment. Our courier, DPD will text you on the day with an hour’s time slot.
If you are not in, they will leave it in a safe place of your choosing. The boxes are designed to last 48 hours and keep the food at the correct temperature to go back into the freezer once received.
Don't worry if only one pack in your box is still frozen but the rest are cold to touch as this means all the food is still below 4 degrees - which are safe to pop straight into the freezer.
As long as you are back at some point that day the food will be perfectly fine to use :)